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 Privacy Notice

 This Privacy Notice explains how we collect, use, disclose, transfer and store your personal information.

 We have developed this Privacy Notice because we want you to feel confident about the privacy and the security of your personal information. By visiting you are accepting and consenting to the practices described in this policy.

Donald Schofield whose registered office is at Suite 59, Churchill House, Mill Hill, Pontefract is committed to complying with the data protection laws in the United Kingdom, and we reference the following legislation:

 ·         Data Protection Act 1998;


From 25th May 2018, new data protection laws will come into force in the United Kingdom, as follows:

 ·         General Data Protection Regulation 2018 (Regulation (EU) 2016/679)


Hereinafter known as the “Acts”.


When we refer to “personal information” or “personal data" in this Privacy Notice, we mean information which identifies you as an individual, or is capable of doing so. In the context of this Privacy Notice, the terms “personal information” and “personal data” may be used interchangeably.


Where we rely on your consent to use your personal data, you have the right to withdraw that consent at any time.


We may hold and use data about you in your capacity as a business customer, individual, as or any other capacity in which you may visit our websites.


 Please read this Privacy Notice carefully.


By clicking ‘continue’ and continuing to visit any of our websites or use of any of our services, you indicate your agreement to our use of your personal information as set out in this Privacy Notice.



·         When do we collect information?

·         What information will we collect?

·         How we will use your information?

·         How we protect your information

·         Disclosure of your information

·         Data retention

·         Your rights

·         Changes to our Privacy Notice

·         Contacting us


When do we collect information?

We will collect information from you when you register with us, apply to use any of our services, become our client, or contact us in person, by telephone, by e-mail or by post. We may collect information about you from fraud prevention agencies and other organisations when we undertake checks such as identification verification checks, as explained further below.


What information will we collect?

We may collect the following information:

  • Your contact details, such as your name, address, telephone number and email address;
  • Your date of birth, nationality, country of birth, country of residence employment status and tax identification number (i.e. National Insurance Number);
  • Passport details, driving licence and utility bills;
  • Details of the services you request from us;
  • Any records held by financial crime prevention agencies, on the Electoral Register and by providers of utility services; and
  • Details of your employment status


In some cases, you are not obliged to provide any personal data to us, but if you have requested information or a service from us, we will not be able to provide it without certain information, such as your contact details. Before we can begin providing you with our services, we need to obtain certain information about you, so that we can verify your identity in order for us to meet our obligations under the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017, the Criminal Justice (Proceeds of Crime) (Financial Services Businesses) and any other applicable legislation and for the purposes of crime prevention and fraud prevention. You are obliged to provide this information and if you do not provide it, we will be unable to provide you with our services.


How we will use your information

We use information held about you in the following ways:


  • to process your application to use our services;
  • to undertake checks such as identification verification checks with            
  • to comply with our obligations arising from any contracts entered between you and    us and to provide you with the information, products and services that you request from us;
  • to help protect your information and prevent unauthorised access to it;
  • to deal with any queries, complaints or problems reported by you;
  • if required to do so by law and to the extent necessary for the proper operation of our systems, to protect us/our customers, or for the enforcement of any agreement between you and us;
  • to notify you of changes to our services; and
  • to help improve the services we provide to you.


Unless otherwise stated in this Privacy Notice, the legal basis for our use of your personal data will be that this information is required for one or more of the legitimate interests described within the Acts.


How we protect your information

We take appropriate security measures (including physical, electronic and procedural measures) to help protect the confidentiality, integrity and availability of your personal information from unauthorised access and disclosure. For example, only authorised employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use firewalls to help prevent unauthorised persons from gaining access to your personal information.


Disclosure of your information

We may disclose your information:


  • to our providers, IT providers, services providers and agents in order to provide and maintain the provision of the services;
  • to our appointed auditors, accountants, Compliance Officer, lawyers and other professional advisers, to the extent that they require access to the information in order to advise us;
  • to fraud prevention agencies and other organisations to allow us to undertake the checks set out below.
  • We may also be required to share information with auditors appointed by the providers of products or services; if required to do so by the Financial Conduct Authority, or any relevant regulatory authority where they are entitled to require disclosure; if required to do so to meet applicable law, the order of a Court or market rules and codes of practice applicable to the circumstances at the time;

to investigate or prevent fraud or activities believed to be illegal or otherwise in breach of applicable law;


We will not lend or sell your information to third parties.


Data retention

We are committed to only keeping your personal data for as long as we need to in order to fulfil the relevant purpose(s) it was collected for, as set out above in this notice, and for as long as we are required or permitted to keep it by law.

We retain copies of our customer contracts in order to enable us to deal with any legal issues and the information provided to us for identification verification checks, financial crime and anti-money laundering checks (as required by law) for 7 years after termination or expiry of our contract with you. We retain details of complaints indefinitely.


We shall keep advice related records for up to 7 years as a result of a regulatory obligation to the FCA.


Your rights

You have the following rights (unless exemptions apply), which can be exercised by contacting us using the details provided below.

The right:

  • To access personal data held about you and to obtain a copy of it;
  • To prevent any processing of personal data that is causing or is likely to cause unwarranted and substantial damage or distress to you or another individual;
  • To request the rectification or completion of personal data which are inaccurate or incomplete;
  • To restrict or object to the processing of your personal data (from 25th May 2018 onwards);
  • To request its erasure under certain circumstances;
  • In certain circumstances, to receive your personal data, which you have provided to us, readable format and the right to transmit that data to another data controller without hindrance, or to have that personal data transmitted to another data controller, where technically feasible (from 25th May 2018 onwards) (known as Data Portability);
  • To lodge a complaint about the way in which your personal data is being used to your Data Protection Authority: the Information Commissioner's Office (United Kingdom)


When you contact us to exercise any of the rights above, we may ask you to provide some additional information in order to verify your identity, such as your name, your address and proof of identity.


If you would like to lodge a complaint or exercise any of your rights set out above, you can contact us at E-mail:

Post: Data Protection Officer, Suite 59, Churchill House, Mill Hill, Pontefract, WF8 4 HY


Alternatively, if you would like to contact your Data Protection Authority, please use the contact details below.

United Kingdom: Information Commissioner’s Office

Tel 0303 123 1113


Changes to our Privacy Notice

We keep our Privacy Notice under regular review and we will place any updates on this webpage.









Contacting us

If you have any queries, comments or requests regarding this Notice or you would like to exercise any of your rights set out above, you can contact us at: